“Working with Sarah was an absolute dream. I had a vision for my twins’ 2nd birthday party, and she brought my vision to life with ease.”

— Kristin Debartolo (Colorado)

A: You can reach out through our Contact page or fill out the information under the custom gift tab. Share your idea, colors, and any personalization details, and we’ll bring it to life!
A: Custom orders typically take 1–2 weeks to create, plus shipping time. Rush orders may be available for an additional fee.
A: Yes! For most custom designs (like shirts, posters, or invitations), we provide a digital proof for your approval before production.
A: Absolutely — depending on availability. A rush fee may apply.
A: No problem! Send us your vision or inspiration, and we’ll work with you to create something truly one-of-a-kind.
A: Yes, we provide discounts for bulk orders such as party favors, group shirts, or event packages. Contact us for details.
A: Because each item is personalized, we don’t accept returns on custom orders. However, if there is an issue with your order, please contact us right away so we can make it right.
Yes — a small, non-refundable booking fee is required to reserve your date. This fee is applied toward your total balance.
The remaining balance is due on the day of your event.
Travel within 20 miles of Hawthorn Woods/Chicagoland is included. For events outside this area, a small travel fee applies to cover mileage (and parking/tolls if needed).
Booking fees are non-refundable, but if you reschedule, we’ll happily apply it toward a new date (based on availability).